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- Position
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- January 22, 2010
- Genesys Lead/Architect
- San Francisco-Oakland, CA (Metro Area)
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At a Glance
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Information
Genesys Lead/Architect
Active
FullTime
San Francisco-Oakland, CA (Metro Area)
Required- In depth knowledge of Genesys MCR (Media) versions 7.6, 7.5, 7.2
- Good understanding of routing of emails, chat & web interactions
- Integration of Genesys MCR with Genesys core framework processes
- Demonstrate designing capability of multiple solutions based on customers existing environment
- Excellent communication skills